Connected AI business tools · Malaysia
One platform. A connected customer journey.
Explore the tools behind SWA Plug & Play: capture enquiries, organise customer relationships, manage bookings and build loyalty. Start with the tools your business needs, then connect compatible workflows as you grow.
Looking for WhatsApp automation, online appointment booking, a small-business CRM or a customer loyalty portal? Each tool below has its own public guide. Actual access, integrations and AI usage depend on your selected plan and configuration.
Explore every business tool
AI Workforce
Configure a company AI team with employee roles, permissions and mission tracking. Review saved work, readiness checks and approval requirements before running supported business tasks from the workforce workspace.
Explore this toolWhatsApp AI Sales Hub
Manage WhatsApp enquiries, AI-assisted replies, customer context and sales follow-ups in one hub. Connect approved business knowledge, CRM and booking tools to support a more consistent customer journey.
Explore this toolCustomer Leads
Organise incoming enquiries in a sales pipeline with ownership, stages, expected opportunity values and follow-up dates. Connect approved lead sources so your team can track enquiries without rebuilding customer details.
Explore this toolCustomer 360 CRM
Bring customer profiles, avatars, purchase records, notes and custom fields into one company CRM. Use customer context and AI next-action suggestions to make sales handovers and service follow-ups more informed.
Explore this toolSmart Calendar & Booking
Manage services, professional availability, locations and shared resources with an online booking calendar. Customers can choose a date and time, then select an available professional or let the system assign one.
Explore this toolMembership & Customer Portal
Build a one-page brand website with customer membership, personal records, bookings and loyalty benefits. Use industry templates, your own media and approved brand context to present services and products professionally.
Explore this toolSmart Bio & Lead Magnet
Publish a digital business card with links, valuable downloads, event registration and video stories. Turn resource requests and event sign-ups into organised lead records through configured tool connections.
Explore this toolSmart Quotation
Prepare professional quotations with customer details, line items, pricing and business terms. Use a shared document foundation to keep your company identity consistent from the quote to the invoice.
Explore this toolSmart Invoice
Create branded invoices with consistent numbering, customer details, line items and payment instructions. Keep invoice status distinct from opportunity value and use supported verified purchase connections for CRM and loyalty.
Explore this toolAI Lead Radar
Build public prospect-search campaigns, review buying signals and assess fit against your business goals. Send approved candidates into Customer Leads rather than treating every search result as a qualified customer.
Explore this toolSWA Content Flywheel
Use brand positioning and approved company knowledge to prepare distinctive content ideas and drafts. Connect the brand context to supported tools so your customer website and marketing copy can share a consistent foundation.
Explore this toolSWA Meta Ads Manager
Connect your own Meta ad account, inspect verified performance and prepare AI-assisted optimisation actions. Keep budget rules and approvals in view while linking marketing decisions to your customer enquiry workflow.
Explore this toolLaunchFlow
Plan a product launch around a clear audience, offer and sequence of activities. Prepare content and next actions in one workspace so the team can move from planning to execution with a shared direction.
Explore this toolThe Closing Codex
Explore public sales methods and craft company-specific sales playbooks. Review the customer questions, objections and next steps before connecting approved guidance to Customer Leads and WhatsApp workflows.
Explore this toolCompany Brain & Knowledge
Organise your company knowledge, services, product facts and approved answers in a company-scoped knowledge base. Use enabled knowledge and supported brand connections to ground website copy and customer responses in your own business context.
Explore this toolPlug Canvas
Use supported input and output plugs to connect lead capture, CRM, bookings and membership workflows. Inspect connection status and flow events so your team can understand which approved records move between tools.
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